The cardinal tetra (Paracheirodon axelrodi) is a freshwater fish of the characin family (family Characidae) of order Characiformes. It is native to the upper Orinoco and Negro Rivers in South America. Growing to about 3 cm (1.2 in) total length, the cardinal tetra has the striking iridescent blue line characteristic of the Paracheirodon species laterally bisecting the fish, with the body below this line being vivid red in color, hence the name “cardinal tetra“. The cardinal tetra's appearance is similar to that of the closely related neon tetra, with which it is often confused; the neon's red coloration extends only about halfway to the nose, and the neon's blue stripe is a less vibrant blue.
120% Live Fish/Shrimp/Snail Arrival Guarantee
Our industry leading 120% Live Arrival Guarantee
We can claim to have the best shipping in the country. If you don't believe us, check our thousands of reviews from our community of loyal customers over the years. d
That being said, things happen, and that is why we have our exclusive Live Fish Shrimp and Snail Arrival Guarantee. Here is how it works:
1. Express shipping is the only option for Live Fish. Please make sure you select the right zone based on your province.
2. Once you receive your package, immediately check it for any signs of dead fish/shrimp and snails.
3. You MUST report all dead animals within 2 hours of receiving the package (will be based on the "Delivered" time on the courier's tracking app). Please send a picture of the animals still inside the bag. Any pictures of animals outside of its original packaging will not qualify for the guarantee.
4. Once we've verified your pictures, we will automatically issue you a store credit in the amount of 120% of the animal price to use on your next order.
5. Any pictures taken of animals outside of the bag or have had the rubber bands removed will NOT qualify for the guarantee. Once the fish/shrimp/snails are placed into your aquarium, the guarantee is voided.
*120% Live Arrival Guarantee excludes shipping and applicable taxes.
All store credits will be sent within 3 business days of verification.
Your Responsibility
Customers are responsible for checking their tracking number(s) regularly for updates and to make note of the expected delivery date and time. We do our best to insulate and provide the appropriate packing in accordance with the weather conditions at the time.
If you know you are not going to be home to make the delivery, please contact the courier and suggest to have the package shipped to a retail pickup location. If you aren't available to take delivery of your order on the first attempt by the postal / courier service, the Live Arrival Guarantee is voided.
AquaFloraCanada does not offer refunds for Dead on Arrival animals or plants. Refunds are only issued if the wrong item is shipped. Only store credit will be issued.
AquaFloraCanada reserves the right to hold shipments due to weather or other uncontrollable factors. If you have any questions contact aquafloracanada@gmail.com
AquaFloraCanada is not responsible for missed shipments/ undeliverable items due to incorrect shipping information provided at checkout